Blog Why would anyone want to eat at your restaurant? Now that we’ve passed the one-year mark of the global pandemic, supporting the economy is top-of-mind for a lot of people. Undoubtedly, the restaurant sector has been hit especially hard during this challenging...
Blog The continued demand for contactless shopping Just a few short years ago, the term “contactless shopping” didn’t exist in common vernacular. Now we’re more than a year into a global pandemic and the term is not only commonplace—contactless shopping...
Blog In the digital age, customers WANT to learn about your business. Are you willing to engage with and educate them? Today, many people cannot survive a day, let alone an hour, without their mobile phone. And no wonder: mobile devices have become so much more than a...
Blog Why rom-com movies are the perfect customer acquisition and retention model I’m just going to come right out and say it: the business world is too caught up in being “business-y” and not focussing enough on meaningful relationships. Does that make...
Blog Customer loyalty is based on relationships—not a program In our industry, it’s no surprise we continuously get questions and requests from restaurants and grocers about loyalty programs, and whether our platform and solutions deliver them. The short answer...
Blog Spending money doesn’t make your customer feel special The idea of the so-called “loyalty” program is an extremely odd paradigm, is it not? The concept is predicated on the idea that the more money the customer spends, the better they should...
